Retail Sales Pro: Customer Experience & Goals

Macy's, Inc.; Taylor (MI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays

Career development

Job summary

Macy’s is seeking a Retail Selling Colleague who delivers results through genuine hospitality. You understand customer needs, offer personalized recommendations, and connect shoppers with the right products and services on the sales floor or in the fitting room. Your warmth, product knowledge, and personal approach turn visits into memorable moments.

This role goes beyond a cashier. You’ll help keep the store space clean and inviting, greet customers, build relationships, and support merchandise

Qualifications

• Flexible availability including weekends and holidays.
• Able to read and follow store policies and procedures in English.

Responsibilities

• Greet customers, assess needs, and offer personalized recommendations.
• Maintain a clean, organized selling floor and fitting rooms while supporting merchandise moves.

Skills

Customer service

Teamwork

Communication

Job description

Macy’s is seeking a Retail Selling Colleague who delivers results through genuine hospitality. You understand customer needs, offer personalized recommendations, and connect shoppers with the right products and services on the sales floor or in the fitting room. Your warmth, product knowledge, and personal approach turn visits into memorable moments.

This role goes beyond a cashier. You’ll help keep the store space clean and inviting, greet customers, build relationships, and support merchandise