Retail Sales Print Supervisor (Grosse Pointe, MI)

Staples; Grosse Pointe Woods (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

line item not needed

Job summary

Staples is seeking a Print Supervisor to lead a team in selling comprehensive print and marketing solutions. You will focus on improving customer engagement, quality, and community presence while driving sales and profitability in a fast-paced retail setting.

The role emphasizes collaboration, coaching, and operational excellence, with opportunities for career development and benefits typical of Staples’ full-time positions.

Qualifications

• Experience directing a team and supervising others while managing multiple priorities.
• Strong customer service skills with ability to understand needs and offer solutions.
• Proficiency with basic computer tasks and common software (email, Word).

Responsibilities

• Supervise store team to drive sales and profitability.
• Engage customers and provide print and marketing solutions.
• Coach staff to deliver exceptional service and operational excellence.
• Lead relationship-building with customers using in-store engagements.
• Utilize Salesforce.com to manage customer outreach and track opportunities.

Skills

Leadership

Customer service

Sales & upselling

Attention to detail

Team collaboration

Job description

Print Supervisors

direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.