Retail Sales Print Supervisor (Aliso Viejo, CA)

Staples; Aliso Viejo (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at retailers

Job summary

Staples in California is hiring a Print Supervisor to lead a team in delivering total print solutions and outstanding customer service. The role emphasizes consultative selling, coaching associates, and achieving store metrics in a fast-paced retail environment.

The position requires directing a team, managing priorities, and using tools like Salesforce.com and Word. Flexible full-time hours and benefits are provided. Compensation is hourly and based on qualifications and experience.

Qualifications

• Ability to guide and supervise a team while managing multiple priorities.
• Strong customer service and sales experience to meet store goals.
• Proficiency with Salesforce.com and Microsoft Word for daily operations.
• Flexibility to work store hours and adapt to a fast-paced environment.
• Able to lift 10–50 pounds and perform physical duties.

Responsibilities

• Lead and develop a team to deliver excellent customer service and achieve print solutions sales.
• Coach associates in service, consultative selling, and total solutions.
• Engage customers to understand needs and offer printed products and marketing solutions.
• Collaborate with store leadership to drive store operations and profitability.
• Utilize Salesforce.com to manage customer relationships and outreach.

Skills

Team leadership

Customer service

Sales

Attention to detail

Communication

Tools

Salesforce.com

Microsoft Word

Job description

Compensation $19.00 - $19.25/hour

Schedule Full time

Job Type Permanent

Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Full-time hours, generous paid time off, career development program and weekly pay

Compensation is based on qualifications and experience

Benefits

• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customers win.

Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

Drive customer satisfaction by focusing on customer engagement, quality, and the community

Coach associates in exceptional service, consultative selling, and total solutions

Lead and develop a team committed to operational excellence in driving profitable sales & margin

Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position.