Retail Sales Print Supervisor

Staples; Mt. Lebanon (PA); Presencial; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

line merchandise and warranty plans

Discounts at hundreds of retailers, &

restaurants and more

Descripción de la vacante

Staples in Mt. Lebanon, PA is seeking a Print Supervisor to lead a team delivering print and marketing solutions for customers. You will guide sales, ensure quality, and foster a collaborative, fast-paced store environment.

The role emphasizes coaching associates, engaging customers, and driving profitable sales while maintaining excellent customer service standards.

Formación

• Experience directing a team and/or supervising others while managing many priorities.
• Ability to connect with customers and provide tailored print/marketing solutions.
• Strong communication and listening skills with a customer-focused approach.
• Ability to collaborate in a fast-paced, sometimes stressful retail environment.
• Willingness to coach associates on service, sales, and solutions.
• Ability to lift/move materials as required (10–50 lb).

Responsabilidades

• Connect with customers to offer creative print/marketing solutions and build relationships.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in service excellence, consultative selling and total solutions.
• Lead and develop a team committed to operational excellence in profitable sales and margins.
• Consult with customers to assess needs and present a complete print solution.
• Use Salesforce to manage customers and outreach for relationship growth.
• Be flexible to perform other duties as assigned.

Conocimientos

Team leadership

Customer service

Sales skills

Communication

Problem solving

Collaboration

Integrity

Microsoft Word

Herramientas

Salesforce

Microsoft Word

Descripción del empleo

Print Supervisors

direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.