Retail Sales Print Supervisor

Staples, Inc.; Hagerstown (MD); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Full-time hours

Paid time off

401(k) with company match

Medical, dental and vision insurance

Associate discounts

Discounts at retailers

Zusammenfassung

Staples, Inc. in Hagerstown, MD is seeking Print Supervisors to lead a team in selling and delivering total print and marketing solutions. You will engage customers, coach associates, and focus on service, quality, and community.

This is a full-time role with opportunities for growth, competitive pay, benefits, and a collaborative, fast-paced retail culture. You will use Salesforce.com to manage relationships and help drive store profitability.

Qualifikationen

• Direct team supervision and manage multiple priorities.
• Basic computer skills including email and word processing.
• Attention to detail and quality control.
• Ability to lift/move 10–50 pounds and stand for long periods.

Aufgaben

• Connect with customers to provide creative print and marketing solutions.
• Drive customer satisfaction through engagement, quality and community focus.
• Coach associates in exceptional service, consultative selling and total solutions.
• Lead and develop a team committed to operational excellence in sales and margins.
• Consult with customers, ask open-ended questions and deliver total print solutions.
• Leverage Salesforce to manage customers via in-store engagement and outreach.
• Be flexible to perform other duties as assigned.

Kenntnisse

Team leadership

Supervisory experience

Customer engagement

Attention to detail

Conflict management

Collaborative teamwork

Basic computer skills

Physical stamina

Tools

Salesforce.com

Microsoft Word

Jobbeschreibung

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

• Drive customer satisfaction by focusing on customer engagement, quality, and the community

• Coach associates in exceptional service, consultative selling, and total solutions

• Lead and develop a team committed to operational excellence in driving profitable sales & margin

• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Experience directing a team and/or supervising others while managing many priorities

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues

• Experience overcoming objection and engaging with customers to understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.