Retail Sales Print Supervisor

Staples, Inc.; Lebanon (Lebanon County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full-time hours

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

wline merchandise

Wide retailer discounts

Weekly pay

Job summary

Staples, Inc. is seeking a Print Supervisor to direct a team in delivering print solutions that meet customers' marketing goals. The role emphasizes collaboration, customer engagement, and a fun, team-oriented retail culture.

Successful candidates will coach associates in service excellence, drive profitable sales, and leverage in-store technology to manage customer relationships and outcomes. Hiring immediately and opportunities for rapid interviews are highlighted.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing multiple priorities.
• Basic computer skills to open, save and send files, and use word processing programs.

Responsibilities

• Interact with customers to provide total print solutions.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in service and sales to deliver total print solutions.
• Lead and develop a team focused on operational excellence and profitable sales.
• Consult with customers, ask open-ended questions, and offer appropriate options to drive sales.
• Use Salesforce.com to manage customer relationships and outreach.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Customer objection handling

Collaborative mindset

Conflict management

Integrity and discretion

Physical stamina

Job description

Print Supervisors

direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

• Drive customer satisfaction by focusing on customer engagement, quality, and the community

• Coach associates in exceptional service, consultative selling, and total solutions

• Lead and develop a team committed to operational excellence in driving profitable sales & margin

• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Experience directing a team and/or supervising others while managing many priorities

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues

• Experience overcoming objection and engaging with customers to understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.