Retail Sales Print Supervisor

Staples, Inc.; Bryn Mawr (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full-time hours

Generous paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision ins.

Associate discounts on in-store and线上

Discounts at hundreds of retailers, e

Job summary

Staples, Inc. in Bryn Mawr is seeking a Print Supervisor to lead a team and drive results by selling total print solutions that meet customers' print and marketing goals.

You will be collaborative in a fun, team-oriented retail culture and play a key role in helping the store, your people, and customers win. You will connect with customers, provide creative print options, coach associates in exceptional service and consultative selling, and use Salesforce.com to manage relationships.

Qualifications

• Experience directing a team or supervising others
• Ability to use basic computer programs for electronic files and email
• Excellent attention to detail and customer service
• Strong communication and problem-solving skills
• Ability to lift 10–50 pounds, climb ladders, and stand for extended periods

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions
• Drive customer satisfaction through engagement and quality
• Coach associates in service and consultative selling
• Lead an operating store team toward profitable sales and margin
• Consult with customers to offer total print solutions and drive sales

Skills

Team leadership

Customer focus

Basic computer skills

Attention to detail

Conflict management

Flexibility in schedule

Lifting 10-50 lbs

Tools

Salesforce

Job description

Print Supervisors

direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

• Drive customer satisfaction by focusing on customer engagement, quality, and the community

• Coach associates in exceptional service, consultative selling, and total solutions

• Lead and develop a team committed to operational excellence in driving profitable sales & margin

• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Experience directing a team and/or supervising others while managing many priorities

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues

• Experience overcoming objection and engaging with customers to understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.