Retail Sales Print Supervisor

Staples, Inc.; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

line merchandise, services and plans

Retailer discounts

And many more benefits

Job summary

Staples, Inc. in Cincinnati is hiring Print Supervisors to lead a team in delivering total print solutions. You will coach associates, drive sales, and foster a customer-focused retail culture while maintaining operational excellence.

The role emphasizes collaborative problem solving and proactive customer engagement. You will use Salesforce to manage customer relationships, provide creative print options, and contribute to community-focused service.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team or supervising others.
• Basic computer skills: open/save/send emails, use MS Word.
• Attention to detail and keen eye for quality issues.
• Experience overcoming objections and engaging with customers.
• Collaborate in a high paced environment; team oriented.

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions.
• Drive customer satisfaction with engagement, quality, and community focus.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team committed to operational excellence and profitable sales.
• Consult with customers, ask open-ended questions, offer total print solutions.
• Leverage Salesforce.com to manage customers and grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer engagement

Flexibility

Sales approach

MS Word basics

Tools

Salesforce

MS Word

Job description

Print Supervisors

direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay


• Bonus plan eligible


• Compensation is based on qualifications and experience


• 401(k) with company match


• Full medical, dental and vision insurance


• Associate discounts on in-store and online merchandise, services and warranty plans


• Discounts at hundreds of retailers, restaurants and more


• And many more benefits

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions


• Drive customer satisfaction by focusing on customer engagement, quality, and the community


• Coach associates in exceptional service, consultative selling, and total solutions


• Lead and develop a team committed to operational excellence in driving profitable sales & margin


• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction


• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships


• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs


• Experience directing a team and/or supervising others while managing many priorities


• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

• Attention to detail and keen eye for noticing quality issues


• Experience overcoming objection and engaging with customers to understand their needs


• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment


• Manage conflict in a reasonable, nonconfrontational and cooperative manner


• Ability to act with honesty and integrity regarding customer and business information


• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.