Retail Sales Planning Keyholder

IKEA; Rockwall (TX); On-site; USD 30,196 - 42,664; Full time

Benefits offered by this job

Generous paid time off

WiselyPay – earned wages early

Paid parental leave

Retirement and bonus plans

Co-worker discount

Pet insurance program

Job summary

A major home furnishing retailer in Rockwall is seeking a Full-time Retail Sales Associate to leverage interior design skills to assist customers. You will guide customers on layout, color, and furnishing solutions while ensuring a fulfilling shopping experience. With 3 years of retail experience preferred and a focus on consultative sales, this role offers a competitive salary and generous benefits including paid time off, parental leave, and discount programs. Join a fun and inclusive work environment starting Spring 2026.

Qualifications

• 3 years' experience in retail sales.
• Experience designing kitchen and bath preferred.
• CPR/First Aid Certification is a condition of employment.

Responsibilities

• Provide guidance on home and business decoration.
• Sell specialized home furnishing solutions.
• Create relationships to identify customer needs.
• Oversee day-to-day store operations.

Skills

Retail sales experience

Consultative sales experience

Leadership in change initiatives

Interior design knowledge

Customer-centric approach

Job description

2 weeks ago Be among the first 25 applicants

WHY WE WILL LOVE YOU

• 3 years' experience in retail sales.
• Experience in a consultative sales environment.
• Experience leading change initiatives and building new programs in a retail space environment.
• Experience in designing kitchen and bath preferred.

JOB TYPE: Permanent, Full-time
BENEFITS ELIGIBLE: Yes
Pay Range: $21.92-$30.97
Hours: 36-40 hrs a week, must have full open availability Monday-Sunday

The new IKEA in Rockwall will open in Spring 2026; interviews will be conducted in January.

WHAT YOU'LL BE DOING DAY TO DAY

• Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses.
• Utilize specialized knowledge and training to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services.
• Create relationships with customers to identify customer needs and provide support before, during and after the sales.
• Apply basic measurement techniques and understanding of planning, design, and construction to ensure customer orders are correct and to specification.
• Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and is focused on providing a great shopping and branding experience.
• Oversee day‑to‑day operations when assigned, including opening and/or closing duties for the store.
• Responsible for a safe and secure work environment, including but not limited to escalated customer issues, customer and coworker injuries, first aid/CPR/AED, and emergency protocols.
• Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, cash, credit, and check handling procedures, internal controls and internal audit standards.
• Ensure implementation of working routines, competence development and follow‑up of Commercial Review and Compliance (ASR) related to the role and functions.
• Performs CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy.

QUALIFICATIONS

• 3 years' experience.
• Previous retail selling experience.
• Experience in a consultative sales environment.
• Experience leading change initiatives and building new programs in a retail space environment.
• Experience in designing kitchen and bath preferred.
• CPR/First Aid Certification is a required condition of employment. (Training provided)
• Travel is required for this role. 25-50% travel (2 days per week on average).

BENEFITS

• Generous paid time off, holiday and sick time
• WiselyPay – earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.