Retail Sales & Pawn Specialist — Commission Eligible

FirstCash, Inc.; Federal Way (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life &a0supp

401(k) auto-enrollment after 6 months

Tuition Reimbursement opportunities

Employee discounts starting day one

Earned Wage Access after day 2

Job summary

FirstCash, Inc. is hiring a Full-Time Retail Sales Associate in Washington. You’ll earn $20.29–$21.25 per hour plus commission, with opportunities to boost income through performance-based incentives and benefits.

Ideal candidates are customer-focused, enjoy a fast-paced retail setting, and can handle loans and pawn transactions. The role offers strong scheduling options, employee discounts, and comprehensive benefits after eligibility, with paid time off and 401(k) enrollment.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Bilingual

Retail checkout systems

Education

High school diploma or equivalent

Tools

Retail checkout systems

Job description

FirstCash, Inc. is hiring a Full-Time Retail Sales Associate in Washington. You’ll earn $20.29–$21.25 per hour plus commission, with opportunities to boost income through performance-based incentives and benefits.

Ideal candidates are customer-focused, enjoy a fast-paced retail setting, and can handle loans and pawn transactions. The role offers strong scheduling options, employee discounts, and comprehensive benefits after eligibility, with paid time off and 401(k) enrollment.