Retail Sales & Merchandising Associate

The TJX Companies, Inc.; Kentwood (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Credit union

EAP

Job summary

Marshalls in Kentwood, MI is seeking a Customer Experience Associate to deliver a highly satisfying shopping experience. You will engage with customers, process purchases, keep the store clean and organized, and support store operations according to company procedures.

Strong communication, reliability, and the ability to multitask are essential. The role involves promoting credit and loyalty programs, adapting to a flexible schedule, helping with recovery and safety, and contributing to a

Qualifications

• Excellent customer service required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains merchandising philosophy and follows procedures.
• Processes merchandise for the sales floor according to procedures.
• Participates in store recovery and maintains cleanliness.
• Supports safety, shrink reduction goals, and labor policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Lift heavy objects

Job description

Marshalls in Kentwood, MI is seeking a Customer Experience Associate to deliver a highly satisfying shopping experience. You will engage with customers, process purchases, keep the store clean and organized, and support store operations according to company procedures.

Strong communication, reliability, and the ability to multitask are essential. The role involves promoting credit and loyalty programs, adapting to a flexible schedule, helping with recovery and safety, and contributing to a