Retail Sales Manager — Twice-Monthly Commissions in Wireless

TCC Wireless, LLC; Ann Arbor (MI); On-site; USD 41,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, Vision

401K with match

Career advancement opportunities

Ongoing training

Job summary

JM Wireless is hiring a Retail Sales Manager in Ann Arbor to lead a dynamic team in a fast-paced wireless environment. You will guide sales staff, drive customer-centric service, and deliver growth through coaching and strategic initiatives.

The role emphasizes team development, performance coaching, and maintaining store standards while maximizing sales and customer satisfaction. Strong leadership and product knowledge are essential.

Qualifications

• Associate or bachelor’s degree with course work in business, accounting, marketing or management.
• 1–2 years’ experience in retail sales management (wireless industry preferred).
• Proven ability to meet or exceed sales goals.

Responsibilities

• Recruit, hire, and train top-tier sales talent.
• Foster a high-performance culture through motivation, coaching, and regular feedback.
• Drive store sales and achieve or exceed performance goals.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Champion upselling, cross-selling, and account activation strategies.

Skills

Leadership

Interpersonal skills

Strategic thinking

Wireless product knowledge

Adaptability

Communication

Education

Associate or Bachelor’s degree with business/marketing coursework

Job description

JM Wireless is hiring a Retail Sales Manager in Ann Arbor to lead a dynamic team in a fast-paced wireless environment. You will guide sales staff, drive customer-centric service, and deliver growth through coaching and strategic initiatives.

The role emphasizes team development, performance coaching, and maintaining store standards while maximizing sales and customer satisfaction. Strong leadership and product knowledge are essential.