Retail Sales Manager: Lead Team & Customer Experience

Warby Parker; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

401(k) retirement savings plan

Free eyewear

Employee Assistance Program

Job summary

A leading eyewear retailer in Pittsburgh is looking for a Sales Manager to guide a team of Retail Advisors in enhancing the glasses-shopping experience. This role involves direct customer engagement, process improvements, and overseeing inventory management. The ideal candidate has over a year of retail management experience, excellent interpersonal skills, and is dedicated to achieving team performance. The position offers benefits such as health insurance, paid leave, and an employee stock purchase plan.

Qualifications

• 1+ year in a management position in retail.
• Proven capacity to manage a team and drive sales.
• Ability to develop new processes for customer service improvement.

Responsibilities

• Communicate brand values to customers.
• Oversee inventory management procedures.
• Lead and train a team of 10 members.
• Manage store opening and closing.

Skills

Retail experience

Interpersonal skills

Management experience

Customer service focus

Team leadership

Job description

A leading eyewear retailer in Pittsburgh is looking for a Sales Manager to guide a team of Retail Advisors in enhancing the glasses-shopping experience. This role involves direct customer engagement, process improvements, and overseeing inventory management. The ideal candidate has over a year of retail management experience, excellent interpersonal skills, and is dedicated to achieving team performance. The position offers benefits such as health insurance, paid leave, and an employee stock purchase plan.