Retail Sales Manager: Lead & Elevate Customer Experience

Ann Taylor; Bellevue (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and growth

Community impact partnerships

Job summary

Ann Taylor in Bellevue, WA, is seeking a Sales Manager to lead a store team and deliver a seamless omnichannel experience. You will coach associates, onboard new hires, and partner with the Store Manager to drive sales and operational excellence.

This role requires a hospitality mindset, strong customer service, and proven people management. The position offers a regular/full-time schedule and competitive benefits, including monthly bonuses and merchandise discounts.

Qualifications

• 1 year retail management experience (preferred).
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Retail management

Customer service

People management

Hospitality mindset

POS system operation

Business acumen

Tools

POS system

Job description

Ann Taylor in Bellevue, WA, is seeking a Sales Manager to lead a store team and deliver a seamless omnichannel experience. You will coach associates, onboard new hires, and partner with the Store Manager to drive sales and operational excellence.

This role requires a hospitality mindset, strong customer service, and proven people management. The position offers a regular/full-time schedule and competitive benefits, including monthly bonuses and merchandise discounts.