Retail Sales Manager & Customer Experience Leader

The Michael's Companies; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Flexible spending accounts

Job summary

The Michael's Companies in Cincinnati seeks a Full Time Sales Manager responsible for driving sales and enhancing customer experiences across the store. This role involves leading the team, ensuring adherence to company standards, and promoting customer-focused practices.

Candidates should have at least 3 years of retail leadership experience, with a strong emphasis on coaching, operational excellence, and fostering a high-performance culture.

Join a creative corporate culture dedicated to inclusion and team member support.

Qualifications

• 3+ years of retail leadership experience is required.
• Ability to model and coach best-in-class customer experience.
• Physical ability to lift and manipulate merchandise up to 50 pounds.

Responsibilities

• Lead and manage adherence to operational procedures and company policies.
• Drive sales and customer satisfaction through effective coaching and leadership.
• Oversee specific in-store programs and events.

Skills

Leadership

Customer Experience

Sales Operations

Coaching

Job description

The Michael's Companies in Cincinnati seeks a Full Time Sales Manager responsible for driving sales and enhancing customer experiences across the store. This role involves leading the team, ensuring adherence to company standards, and promoting customer-focused practices.

Candidates should have at least 3 years of retail leadership experience, with a strong emphasis on coaching, operational excellence, and fostering a high-performance culture.

Join a creative corporate culture dedicated to inclusion and team member support.