Retail Sales Manager

HARMAN International; Los Angeles (CA); Hybrid; USD 109,000 - 160,000; Full time

Job summary

HARMAN is seeking a Retail Sales Manager to grow our business with identified Music Industry retailers, including Guitar Center. You will develop initiatives, build relationships, and drive account growth with end-user demand generation and cross-functional alignment.

You will engage with marketing, customer care, product development, and technical support to implement strategies and ensure successful program execution. A dynamic, results-driven professional with MI retail experience is required.

Qualifications

• 7+ years in Musical Instruments Industry retail account management with proven sales growth.
• Proven experience developing and executing MI retail programs that deliver measurable results.
• Technical knowledge of Pro Audio products.
• Analytical mindset with experience tracking metrics, forecasting and data-driven insights.
• Ability to thrive in a fast-paced, results-oriented environment and adapt to changing business needs.

Responsibilities

• Drive sell-through by generating new ideas to increase sales at end customers (merchandising, demos, events, promotions, trainings).
• Identify growth opportunities and create tailored programs to address account needs with seamless execution.
• Regularly audit brand positioning and performance via in-store audits and sell-through analysis and implement improvements.
• Proactively engage MI retailers including buying, inventory management, training, store ops, and executive teams.
• Collaborate cross-functionally with marketing, customer care, product development and technical support to align strategy and execution.
• Develop and conduct trainings to empower retail sales teams to sell our products.
• Organize and drive product launches, lead customer demos and create go-to-market plans leveraging retailers’ strengths.
• Serve as the primary Harman voice for these accounts, delivering key messages and leading QBRs.

Skills

Musical Instruments Industry

Retail account management

Pro Audio knowledge

Analytical mindset

Adaptability to fast-paced environment

Job description

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, AKG, Crown, Soundcraft, and dbx
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

As a Retail Sales Manager, you will grow our business within an identified set of Music Industry (M.I.) retailers, including Guitar Center. In this role, you will develop and execute key initiatives, build and nurture deep relationships with a variety of stakeholders, oversee account growth through effective programs, drive end user demand generation and conversion, and drive alignment across internal teams. This role requires a dynamic, creative, self-motivated individual who can utilize their industry and product knowledge to identify opportunities for growth and implement them.

What You Will Do

• Drive Sell Through: Generation of new ideas to increase sales of our products to end customers, including but not limited to merchandising, demos, contests, events, promotions, product trainings, etc.
• Program Development & Execution : Identify growth opportunities, create tailored programs to address account needs, and ensure seamless execution to drive results.
• Performance Analysis: Regularly audit our brand positioning and performance via in-store audits and sell-through analysis and create and implement improvement strategies.
• Proactive Engagement: Regular engagement with M.I. retailers, including their buying, inventory management, training, store ops, retail sales and executive teams.
• Cross-Functional Collaboration : Work with internal peers, including marketing, customer care, product development, and technical support, to align and influence strategy and execution.
• Sales Enablement Tools and Trainings : Develop and conduct trainings to ensure retail sales teams are equipped and motivated to sell our products.
• Drive Product Launches Activities: Organize and drive roadmap meetings, effectively lead customer demos and presentations, create go-to-market and launch plans for new products that will effectively leverage your retailers’ strengths.
• Communication & Messaging : Serve as the primary voice for Harman with these accounts, delivering key messages, scheduling key meetings, and leading QBRs to review performance.

What You Need

• Minimum of 7 years of experience in Musical Instruments Industry (M.I.) retailer account management, with a proven track record of sales growth.
• Proven experience developing and executing music industry (M.I.) retail programs that deliver measurable results
• Technical knowledge of Pro Audio products.
• Analytical mindset with experience tracking metrics, forecasting, and providing data-driven insights
• Ability to thrive in a fast‑paced, results‑oriented environment and adapt to changing business needs.

What is Nice to Have

• Experience working with Guitar Center.

What Makes You Eligible

• Be willing to travel up to 50%, domestic travel.
• Be willing to work in a HARMAN office
• Successfully complete a background investigation and drug screen as a condition of employment.

What We Offer

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule based on the requirements of the role, with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

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_ Salary Ranges: _

$ 108,750 - $ 159,500

HARMAN is proud to be an Equal Opportunity / Affintive Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.