Retail Sales & Loans Specialist — Commission + Benefits

FirstCash; Lorain (OH); On-site; USD 34,385,000 - 42,981,000; Full time

Benefits offered by this job

Commission up to 8%

Flexible hours

Earned Wage Access

Employee discounts

Benefits package

Vacation & Sick time

401(k) auto-enrollment

Tuition Reimbursement opportunities

Job summary

FirstCash is hiring a Full-Time Retail Sales Associate in Lorain, OH. You will greet customers, assist with sales, loans, and product inquiries while earning hourly wages plus commission. The role features flexible hours, strong earning potential with up to 8% commission, and earned wage access after day 2.

Employees enjoy discounts, medical/dental/vision, life insurance, and other benefits. You’ll help maintain a clean sales floor, process transactions, and provide excellent customer service in

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience using retail checkout systems is a plus.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Bilingual

Teamwork

Education

High school diploma or GED

Tools

POS systems

Job description

FirstCash is hiring a Full-Time Retail Sales Associate in Lorain, OH. You will greet customers, assist with sales, loans, and product inquiries while earning hourly wages plus commission. The role features flexible hours, strong earning potential with up to 8% commission, and earned wage access after day 2.

Employees enjoy discounts, medical/dental/vision, life insurance, and other benefits. You’ll help maintain a clean sales floor, process transactions, and provide excellent customer service in