Retail Sales Leader & Key Holder - Quarterly Bonuses

DXL Group; Thousand Oaks (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group in Thousand Oaks is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience in a fast-paced specialty retail setting. You will welcome guests, learn their needs, and guide them to suitable apparel options from our broad range of brands and tailoring services.

You will coach fellow associates, uphold store standards, and contribute to the store's success through excellent service, teamwork, and a results-driven mindset.

Qualifications

• High school diploma or equivalent; college degree helpful but not required.
• Superior customer service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Greet and assist guests to understand needs and lifestyle.
• Serve as a product knowledge expert across apparel, including private labels and brands.
• Coach and train team members on selling skills and store procedures.

Skills

Customer service

Problem resolution

Coaching

Education

High school diploma

College degree helpful

Job description

DXL Group in Thousand Oaks is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience in a fast-paced specialty retail setting. You will welcome guests, learn their needs, and guide them to suitable apparel options from our broad range of brands and tailoring services.

You will coach fellow associates, uphold store standards, and contribute to the store's success through excellent service, teamwork, and a results-driven mindset.