Retail Sales Leader & Guest Experience Coach

American Eagle Outfitters; Miami (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health care benefits

Wellness benefits

401(k) retirement benefits

Life and disability insurance

Employee stock purchase program

Paid time off

Paid sick leave

Parental leave

Job summary

American Eagle Outfitters in Miami is seeking a full-time Sales Leader to support the Store Leadership Team and drive strong sales results while delivering an exceptional guest experience.

You will lead a team on Duty shifts, train and motivate associates, and ensure store operations meet brand standards. The role emphasizes integrity, teamwork, and a passion for retailer excellence in a fast-paced environment.

Qualifications

• Experience in retail leadership and driving sales performance.
• Strong guest service orientation and communication skills.
• Ability to train and motivate teams and manage performance.

Responsibilities

• Lead LOD (Leader on Duty) shifts and manage daily store operations.
• Maximize productivity in fitting rooms and on the salesfloor to drive KPI results.
• Recruit, train, and develop associates to uphold Guest First standards.
• Provide real-time coaching and recognize top performance to boost engagement.
• Execute visual and operational standards, including merchandising and shipment processing.

Job description

American Eagle Outfitters in Miami is seeking a full-time Sales Leader to support the Store Leadership Team and drive strong sales results while delivering an exceptional guest experience.

You will lead a team on Duty shifts, train and motivate associates, and ensure store operations meet brand standards. The role emphasizes integrity, teamwork, and a passion for retailer excellence in a fast-paced environment.