Retail Sales Leader | Guest Experience

American Eagle Outfitters, Inc.; Grandville (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Health care benefits

401(k) retirement benefits

Paid time off

Job summary

American Eagle Outfitters, Inc. in Grandville, MI seeks a full-time Sales Leader to support the Store Leadership Team with LOD shifts and a stellar guest experience. You’ll train and motivate associates, drive KPI results, and ensure AE brand standards are met on the sales floor and in the fitting rooms.

You’ll recruit and develop talent, provide real-time coaching, and maintain daily visual/operational excellence while upholding store safety and asset protection policies.

Qualifications

• You have a passion for driving sales.
• You lead by example and hold associates to AE service standards.
• You recruit, hire and train talent to meet business needs.
• You provide ongoing feedback and real-time coaching.
• You execute daily visual/operational procedures and maintain standards.

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity.
• Build guest loyalty through a best-in-class in-store experience.
• Recruit, train and develop associates to deliver outstanding service.
• Provide ongoing feedback and coaching to achieve KPI results.
• Execute shipment processing, merchandising moves and visuals.
• Maintain store safety and asset protection standards.

Skills

Sales leadership

Guest service

Training & development

Team motivation

Visual & operational execution

Tools

POS system

Job description

American Eagle Outfitters, Inc. in Grandville, MI seeks a full-time Sales Leader to support the Store Leadership Team with LOD shifts and a stellar guest experience. You’ll train and motivate associates, drive KPI results, and ensure AE brand standards are met on the sales floor and in the fitting rooms.

You’ll recruit and develop talent, provide real-time coaching, and maintain daily visual/operational excellence while upholding store safety and asset protection policies.