Retail Sales Leader: Elevate Customer Experience

EXPRESS; Peabody (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k)

Merchandise discount

Paid Time Off

Parental leave

Job summary

EXPRESS Northshore is seeking a Retail Sales Leader to join our team in Peabody, MA. You will drive store operations on the sales floor and in the stockroom, while coaching associates to deliver exceptional customer experiences.

Responsibilities include scheduling, overseeing checkout, product launches, and maintaining standards for visual presentation and policy adherence. Prior retail experience is preferred and nights/weekends availability is expected.

Qualifications

• Minimum high school diploma or equivalent.
• 1 year of retail or customer service experience preferred.
• Proficient with iPad and POS registers.

Responsibilities

• Drive store operations on the sales floor and in the stockroom.
• Coach and train associates to deliver great in-store experiences.
• Lead scheduling and ensure optimal associate coverage.
• Oversee checkout experience and merchandise flow.
• Maintain knowledge of product, policies, and promotions.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

EXPRESS Northshore is seeking a Retail Sales Leader to join our team in Peabody, MA. You will drive store operations on the sales floor and in the stockroom, while coaching associates to deliver exceptional customer experiences.

Responsibilities include scheduling, overseeing checkout, product launches, and maintaining standards for visual presentation and policy adherence. Prior retail experience is preferred and nights/weekends availability is expected.