Retail Sales Leader: Elevate Customer Experience

IKEA; Paramus (NJ); On-site; USD 71,000 - 102,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Retirement plan

Co-worker discount

Telehealth

Job summary

IKEA Paramus is seeking a seasoned retail leader to guide store operations, optimize sales, and drive customer satisfaction. You will direct onboarding and development of co-workers and collaborate with cross-functional partners to ensure the IKEA culture thrives with a diverse team.

This full-time salaried role requires open availability across the week and a proven track record of delivering strong commercial results in a dynamic retail environment.

Qualifications

• Minimum 5 years of experience managing, leading and developing people in a retail, customer-centric environment.
• Minimum 5 years of experience working in active sales, based on an understanding of customer needs.

Responsibilities

• Optimize the IKEA shopping experience to secure satisfied customers and increased sales.
• Maximize sales and profitability in line with department goals.
• Analyze commercial opportunities and respond to product availability and customer feedback.
• Direct the onboarding and development of co-workers.
• Collaborate with matrix partners and department managers to optimize sales.

Skills

People leadership

Sales experience

Job description

IKEA Paramus is seeking a seasoned retail leader to guide store operations, optimize sales, and drive customer satisfaction. You will direct onboarding and development of co-workers and collaborate with cross-functional partners to ensure the IKEA culture thrives with a diverse team.

This full-time salaried role requires open availability across the week and a proven track record of delivering strong commercial results in a dynamic retail environment.