Retail Sales Leader - Design & Customer Experience

La-Z-Boy; New Hampshire; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k with company match

Paid time off

Holiday pay

Job summary

La-Z-Boy in Newington, NH is seeking a Sales Manager to drive store sales growth and lead a high-performing team. This role focuses on delivering exceptional customer experiences, coaching staff, and executing store initiatives to meet revenue targets.

You will promote the In-home design program, uphold brand standards, and coordinate promotions while managing daily operations and staff development. Training provides a clear path to substantial earnings through base pay, bonus, and commissions.

Qualifications

• High School diploma or GED required.
• 1–3 years of retail sales experience.
• Proficiency in MS Office 365 and financial literacy.
• Excellent interpersonal communication and customer service.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Achieve or surpass store and individual sales goals and targets.
• Promote In-home design program and brand initiatives.
• Coach, train, and mentor sales teams to improve performance.
• Ensure staff delivers exceptional customer service and builds loyalty.
• Recruit, train, and develop staff to meet sales targets.
• Uphold brand standards in store layout and presentation.
• Support marketing initiatives and promotions for store success.
• Resolve customer concerns and ensure smooth operations.

Skills

Customer Service

Team Management

Interpersonal Communication

Analytical Abilities

Goal Orientation

MS Office 365

Financial Understanding

Education

High School or GED

Tools

MS Office 365

Job description

La-Z-Boy in Newington, NH is seeking a Sales Manager to drive store sales growth and lead a high-performing team. This role focuses on delivering exceptional customer experiences, coaching staff, and executing store initiatives to meet revenue targets.

You will promote the In-home design program, uphold brand standards, and coordinate promotions while managing daily operations and staff development. Training provides a clear path to substantial earnings through base pay, bonus, and commissions.