Retail Sales Floor Leader & Customer Solutions Coach

Staples; Burbank (CA); On-site; USD 63,039,000 - 63,755,000; Full time

Benefits offered by this job

Associate discounts on in-store and on

Discounts at hundreds of retailers and

401(k) with company match

Dental and vision insurance

Weekly pay

Career development program

Job summary

Staples is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You will lead a team to increase sales, conversions and service while delivering total solutions to customers in a fast-paced environment.

This role offers flexible hours, paid time off, weekly pay, associate discounts, and a comprehensive benefits package. Training and career development are available as part of Staples' commitment to internal growth.

Qualifications

• 1+ year experience selling retail products or services.
• Able to engage with customers and understand their needs.
• Effective communication and organization skills.
• Experience coaching a team or supervising others.

Responsibilities

• Provide peer coaching and support to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role directing the team to deliver a great customer experience.
• Champion company initiatives and adapt to change.
• Complete daily merchandising and sales tasks.
• Assist with operational tasks in partnership with the GM.
• Coach team on behaviors to win and deliver results through feedback.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Retail sales

Customer engagement

Communication

Team coaching

Conflict management

Integrity

Lifting ability

Job description

Staples is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You will lead a team to increase sales, conversions and service while delivering total solutions to customers in a fast-paced environment.

This role offers flexible hours, paid time off, weekly pay, associate discounts, and a comprehensive benefits package. Training and career development are available as part of Staples' commitment to internal growth.