Retail Sales Lead - Thrift Store & Community Impact

Salvation Army Careers; Alhambra (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

The Salvation Army is hiring a part-time Sales Lead for the Pasadena thrift store. The role focuses on delivering excellent customer service, supervising staff, and supporting daily store operations to benefit the Adult Rehabilitation Program.

Responsibilities include coordinating shifts, handling cash and inventory, and ensuring safety and compliance with organizational policies. Flexible scheduling, including evenings and weekends, is expected.

Qualifications

• High School Diploma or equivalent.
• Minimum one year retail experience; supervisory experience preferred.
• Background check required including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

• Take an active role with the Store Manager in daily store operations including opening/closing procedures, POS operations, inventory and donations.
• Assume day-to-day store operations in the absence of Store/Assistant Manager.
• Monitor and analyze key performance indicators to drive store sales and profitability.
• Schedule store employees to ensure coverage; provide coaching, training and development.
• Ensure high levels of customer and donor satisfaction through excellent service and community relations.
• Support Back Room Processing and warehouse tasks to meet daily goals.
• Supervise program beneficiaries when Work Therapy assignments are in place.
• Protect store currency, inventory and property; manage cash handling and deposits.
• Maintain store security and alarm protocols during non-operating hours.
• Ensure safety measures per ARC policy and report incidents promptly.
• May transfer or be relocated to other stores as needed.
• Complete all tasks assigned by District Sales Manager and Command Retail Directors.

Skills

Retail experience

Supervisory experience

Effective communication

Education

High School Diploma or equivalent

Job description

The Salvation Army is hiring a part-time Sales Lead for the Pasadena thrift store. The role focuses on delivering excellent customer service, supervising staff, and supporting daily store operations to benefit the Adult Rehabilitation Program.

Responsibilities include coordinating shifts, handling cash and inventory, and ensuring safety and compliance with organizational policies. Flexible scheduling, including evenings and weekends, is expected.