Retail Sales Lead: Team Mentor & Customer Focus

Janie and Jack; Los Angeles (CA); On-site; USD 2,328,000 - 2,914,000; Full time

Benefits offered by this job

40% off merchandise

401k match

Flexible schedule

Wellness services

Job summary

Janie and Jack in Los Angeles is seeking a Sales Lead who connects with customers through authentic styling and builds genuine relationships. You will guide a team to deliver exceptional service while maintaining an impeccably merchandised store.

Ideal candidates have 1–3 years retail sales with supervisory experience, strong communication, and a passion for leading others. The role offers a dynamic, inclusive environment with employee discounts and benefits.

Qualifications

• 1-3 years retail sales experience with supervisory experience (preferred).
• Ability to work in a fast-paced, inspiring company.
• Great communication and optimistic problem-solver.
• Flexibility to support non-selling activities to meet the needs of business.
• Availability to work when needed, including nights and weekends and holidays.
• Passionate about leading your team to success.

Responsibilities

• A result driven role model for the team in sales generation and exceptional customer focus through building genuine relationships.
• Work with the team to maintain a beautifully presented store through stocking, remerchandising, and price markdowns.
• Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals using strong business acumen skills.
• Generates ideas to evolve and grow the business.
• Celebrates team progress and encourages others to exceed.
• Accountable for self and holds others accountable.
• Operationally strong and resourceful.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Other Duties as assigned.

Skills

Retail sales

Supervisory experience

Communication

Problem solving

Team leadership

Flexibility

Evening/weekend availability

Job description

Janie and Jack in Los Angeles is seeking a Sales Lead who connects with customers through authentic styling and builds genuine relationships. You will guide a team to deliver exceptional service while maintaining an impeccably merchandised store.

Ideal candidates have 1–3 years retail sales with supervisory experience, strong communication, and a passion for leading others. The role offers a dynamic, inclusive environment with employee discounts and benefits.