Retail Sales Lead: Team Coach & Customer Experience

Soma; Allen (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community support

Job summary

Soma in Allen, TX is seeking a Sales Lead to partner with store leadership, supervise the team, and uphold our brand standards. You’ll model customer‑centered service and guide daily operations to create memorable shopping experiences.

You’ll coach teammates, manage scheduling, stock, and promotions, while building strong relationships with customers and peers. Flexible nights, weekends, and holidays are required; 18+ years old, retail management experience preferred.

Qualifications

• 2 years of retail management experience preferred
• Must be at least 18 years old
• Ability to develop strong customer and peer relationships
• A team player mindset with a high level of ownership and initiative
• Flexible availability — including nights, weekends, and holidays
• Excellent communication and interpersonal skills
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Job description

Soma in Allen, TX is seeking a Sales Lead to partner with store leadership, supervise the team, and uphold our brand standards. You’ll model customer‑centered service and guide daily operations to create memorable shopping experiences.

You’ll coach teammates, manage scheduling, stock, and promotions, while building strong relationships with customers and peers. Flexible nights, weekends, and holidays are required; 18+ years old, retail management experience preferred.