Retail Sales Lead & Team Coach

N23 Premium Brands Opco LLC; Wauwatosa (WI); Presencial; USD 22.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development

Community involvement

Descripción de la vacante

LOFT is seeking a Sales Lead at Store 1891-Mayfair Mall in Wauwatosa, WI to model exceptional customer experiences and support the store team. You will guide associates, ensure strong store operations, and act as a capable stand-in for the manager when needed.

In this role you will coach staff, assist with onboarding, reinforce inclusive culture, and drive a customer-focused, omnichannel shopping experience using available tools.

Formación

• 6 months retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsabilidades

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Conocimientos

Retail sales experience

Management experience

POS system

Communication

Coaching

Time management

Delegation

Herramientas

Point-of-Sale system

Descripción del empleo

LOFT is seeking a Sales Lead at Store 1891-Mayfair Mall in Wauwatosa, WI to model exceptional customer experiences and support the store team. You will guide associates, ensure strong store operations, and act as a capable stand-in for the manager when needed.

In this role you will coach staff, assist with onboarding, reinforce inclusive culture, and drive a customer-focused, omnichannel shopping experience using available tools.