Retail Sales Lead & Team Coach

LE1 See’s Candy Shops, Incorporated; Paradise Valley (AZ); On-site; USD 30,000 - 36,000; Full time

Job summary

See’s Candies is seeking a Retail Sales Lead Supervisor in Paradise Valley, AZ. You will lead the store team, drive sales initiatives, ensure superior customer service, and manage daily shop operations to support our brand promise of quality and delight.

Join a team focused on training staff, maintaining visual standards, and delivering a welcoming, high-energy shopping experience for customers across the retail network.

Qualifications

• Minimum 1 year of retail supervisory experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, organizational skills, cash handling and merchandising ability.
• Ability to follow and enforce company policies and procedures.
• Strong work performance and accountability.
• Proven ability to grow the business by seizing sales opportunities and building a sales-driven team.
• Ability to learn new technologies quickly and manage change effectively.
• Physical ability to lift up to 25 pounds and stand/walk during shifts.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead the retail team to create a sales- and customer-focused environment.
• Motivate and guide staff to achieve individual and store sales goals.
• Oversee day-to-day store operations per company policies.
• Ensure visual merchandising standards and product presentation.
• Address customer and employee concerns professionally and promptly.
• Assist in training team members on programs, policies, and procedures.
• Create a welcoming atmosphere through engaged customer interactions.
• Handle cash procedures and protect company assets.
• Maintain inventory accuracy and communicate stock needs to management.
• Submit payroll and other administrative paperwork as required.
• Perform other duties as assigned.

Skills

Retail leadership

Customer service

Cash handling

Merchandising

Communication

Training & coaching

Sales development

Team motivation

Store operations

Tools

POS software

Job description

See’s Candies is seeking a Retail Sales Lead Supervisor in Paradise Valley, AZ. You will lead the store team, drive sales initiatives, ensure superior customer service, and manage daily shop operations to support our brand promise of quality and delight.

Join a team focused on training staff, maintaining visual standards, and delivering a welcoming, high-energy shopping experience for customers across the retail network.