Retail Sales Lead & Team Coach

knitwellgroup; Moosic (Lackawanna County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Moosic, PA is seeking a Sales Lead to deliver personalized customer experiences and support the store team. You will model service excellence and collaborate with the Store Manager to understand store operations and be ready to step in as manager when needed.

The role emphasizes coaching associates, onboarding new talent, maintaining visual standards, and using omnichannel tools to guide customers. Flexibility to work evenings, weekends, and holidays is valued, with opportunities for

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Support and role model excellent customer experiences and guidance to associates.
• Collaborate with Store Manager to understand store operations and readiness to step in as manager.
• Uphold brand standards and drive a customer-focused environment.
• Use tools to assist a seamless omnichannel shopping experience.
• Provide in-the-moment feedback and coaching to improve performance.

Skills

Retail sales

Management experience

POS proficiency

Communication/Coaching

Flexible availability

Tools

Point-of-sale system

Job description

LOFT in Moosic, PA is seeking a Sales Lead to deliver personalized customer experiences and support the store team. You will model service excellence and collaborate with the Store Manager to understand store operations and be ready to step in as manager when needed.

The role emphasizes coaching associates, onboarding new talent, maintaining visual standards, and using omnichannel tools to guide customers. Flexibility to work evenings, weekends, and holidays is valued, with opportunities for