Retail Sales Lead & Team Development Coach

LOFT; Cumming (GA); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Job summary

LOFT in Forsyth, GA is seeking a Sales Lead to guide customer experiences and support a high-energy team. You will collaborate with store leadership to onboard and develop staff, ensuring inclusive service and strong visuals while driving store performance.

The role emphasizes coaching, communication, and technology use to deliver seamless omnichannel experiences. Availability includes evenings, weekends, and holidays, with opportunities for growth within LOFT brands.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Represent the LOFT brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel experience.
• Step into the role of manager when needed.

Skills

Retail sales

Customer service

Leadership

Coaching

Communication

Tools

POS system

Job description

LOFT in Forsyth, GA is seeking a Sales Lead to guide customer experiences and support a high-energy team. You will collaborate with store leadership to onboard and develop staff, ensuring inclusive service and strong visuals while driving store performance.

The role emphasizes coaching, communication, and technology use to deliver seamless omnichannel experiences. Availability includes evenings, weekends, and holidays, with opportunities for growth within LOFT brands.