Retail Sales Lead & Team Builder

Faherty Brand; Corte Madera (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty Brand in California seeks a store leader to drive daily operations and guest experience across sales, visuals, and operations. You will partner with the Store Leader and Leadership Team to ensure consistent brand execution and customer satisfaction in a hi-growth DTC environment.

Responsibilities include managing in-store sales, events, guest outreach, merchandise presentation, cash controls, and monthly store assessments while mentoring a team to deliver high performance and excellent

Qualifications

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including Google Suites and MS Office.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.
• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.
• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & builds trust.
• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Skills

Leadership experience

Omnichannel awareness

Tech proficiency

Communication skills

Coaching & development

Retail leadership

Brand advocacy

Tools

Google Workspace

MS Office

Job description

Faherty Brand in California seeks a store leader to drive daily operations and guest experience across sales, visuals, and operations. You will partner with the Store Leader and Leadership Team to ensure consistent brand execution and customer satisfaction in a hi-growth DTC environment.

Responsibilities include managing in-store sales, events, guest outreach, merchandise presentation, cash controls, and monthly store assessments while mentoring a team to deliver high performance and excellent