Retail Sales Lead & Key Holder — Bonus Eligible

dxlcareer; West Covina (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to provide unmatched guest experiences and foster long-term relationships. You will learn customer preferences, promote a wide range of apparel, and coach team members to achieve goals in a fast-paced store setting.

The role emphasizes high-quality service, product knowledge, and ongoing coaching to drive sales while supporting store operations and customer satisfaction. Competitive hourly pay with quarterly bonuses is offered.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs and lifestyle.
• Sell and market a broad range of apparel including private labels, name brands, and tailored clothing.
• Provide on-going coaching and training for selling skills, behaviors, and operational procedures to build a superior customer-focused sales team.

Skills

Customer service

Problem resolution

Coaching team

Education

High school diploma or equivalent

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to provide unmatched guest experiences and foster long-term relationships. You will learn customer preferences, promote a wide range of apparel, and coach team members to achieve goals in a fast-paced store setting.

The role emphasizes high-quality service, product knowledge, and ongoing coaching to drive sales while supporting store operations and customer satisfaction. Competitive hourly pay with quarterly bonuses is offered.