Retail Sales Lead, Key Holder — Bonus Eligible

Dxl-Big-; Franklin (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

DXL Group in Franklin, TN is seeking a Retail Sales Associate, Key Holder who is passionate about delivering unmatched guest experiences and coaching team members in a fast-paced environment.

You will welcome guests, demonstrate product knowledge across private labels, name brands, and tailored clothing, and provide ongoing coaching to build a superior sales team while upholding our standards of service and courtesy.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Excellent customer service

Coaching and training

Problem resolution

Education

High school diploma or equivalent

Job description

DXL Group in Franklin, TN is seeking a Retail Sales Associate, Key Holder who is passionate about delivering unmatched guest experiences and coaching team members in a fast-paced environment.

You will welcome guests, demonstrate product knowledge across private labels, name brands, and tailored clothing, and provide ongoing coaching to build a superior sales team while upholding our standards of service and courtesy.