Retail Sales Lead & Coach - Bonus Eligible, 7pm Close

DXL Group; Lubbock (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a self-driven Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve goals within a fast-paced environment.

Key responsibilities include: Ensure each guest feels welcomed by learning about needs and preferences; serve as a product knowledge expert across apparel; assist in building a superior sales team with on-going coaching for selling skills.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Product knowledge

Coaching & training

Sales

Education

High school diploma or equivalent

Job description

DXL Group is seeking a self-driven Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve goals within a fast-paced environment.

Key responsibilities include: Ensure each guest feels welcomed by learning about needs and preferences; serve as a product knowledge expert across apparel; assist in building a superior sales team with on-going coaching for selling skills.