Retail Sales Lead: Coach, Connect, Deliver Experience

KnitWell Group; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Job summary

Soma Savannah is seeking a Sales Lead to partner with store leadership, supervise the team, and model exceptional customer service. You will reinforce brand standards and foster a welcoming, hospitality-driven environment that elevates every guest interaction.

Responsibilities include opening/closing tasks, coaching and scheduling, cash handling, and maintaining product knowledge. The role requires strong communication and a proactive, team-first approach to reach store goals.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail leadership

Customer service

Communication

Team player

Flexibility

Physical stamina

Job description

Soma Savannah is seeking a Sales Lead to partner with store leadership, supervise the team, and model exceptional customer service. You will reinforce brand standards and foster a welcoming, hospitality-driven environment that elevates every guest interaction.

Responsibilities include opening/closing tasks, coaching and scheduling, cash handling, and maintaining product knowledge. The role requires strong communication and a proactive, team-first approach to reach store goals.