Retail Sales Lead — Inspire Teams & Customer Experience

KnitWell Group; Orange (CA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts + sister brands

Professional development

Community impact through partnerships

Job summary

Ann Taylor, part of KnitWell Group, is seeking a Sales Lead for store 0775-The Block @ Orange, CA. You will model personalized customer experiences and support associates, stepping in as manager when needed.

Collaborate with the Store Manager to ensure smooth store operations and superb customer service. You’ll drive a high-energy, inclusive environment, uphold brand visuals, and coach a team to deliver seamless omnichannel shopping experiences while remaining flexible with evenings, weekends,

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Tools

Point-of-sale system

Job description

Ann Taylor, part of KnitWell Group, is seeking a Sales Lead for store 0775-The Block @ Orange, CA. You will model personalized customer experiences and support associates, stepping in as manager when needed.

Collaborate with the Store Manager to ensure smooth store operations and superb customer service. You’ll drive a high-energy, inclusive environment, uphold brand visuals, and coach a team to deliver seamless omnichannel shopping experiences while remaining flexible with evenings, weekends,