Retail Sales Lead Golf

DICK'S Sporting Goods; Granville (WV); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Sales Lead Golf to enhance the customer experience and lead a dedicated team. In this pivotal role, you will be responsible for executing brand standards, fostering a people-first culture, and ensuring operational excellence. Your leadership will inspire teammates to deliver exceptional service while maintaining a welcoming environment for all. If you have a passion for sports and retail, this is your chance to contribute to a dynamic team that values collaboration and personal growth. Join us and make a meaningful impact in the sporting goods industry!

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Retail or customer-focused experience preferred.
• Golf experience preferred.

Responsibilities

• Supports building and hiring a strong team through interviews.
• Plans and organizes 30-day strategies with guidance.
• Creates an inclusive environment where everyone feels welcome.

Skills

Customer Service

Team Leadership

Communication

Retail Management

Sales Strategies

Education

High School Diploma

Retail Management Certification

Job description

Join to apply for the Retail Sales Lead Golf role at DICK'S Sporting Goods.

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

The Lead has a direct impact on both the execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their department. They focus on delivering excellent service to customers and providing direction to teammates. Key qualities include leading by example, empathy, resilience, optimism, and collaboration.

• Supports building and hiring a strong team through interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster mutual trust and respect, contributing to a strong store recognition culture.
• Plans and organizes 30-day strategies with guidance, including workforce planning to execute daily tasks, projects, and store events.
• Leverages teammates to meet brand standards, execute programs and processes daily, and delegate tasks based on priority.
• Upholds merchandising and presentation standards according to company policies.
• Assists with general supervision of the store in accordance with policies and procedures.
• Supports training new and current teammates on company procedures and programs.
• Prioritizes coaching and development, providing hands-on guidance and teaching the 'why' behind tasks.
• Leads by example to align responsibilities with organizational goals and ensure a hassle-free shopping experience.
• Creates an inclusive environment where everyone feels welcome, safe, and respected.
• Adheres to policies related to safety, loss prevention, and confidentiality.
• Supports the team across the store as needed and performs other tasks assigned by management.

Leadership Traits

Our Leadership Competencies define the behaviors of effective leaders:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Making Skills
• Action-Oriented
• Engagement Driver
• Talent Development
• Team Building Skills
• Planning & Alignment

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Retail or customer-focused experience preferred.
• Golf experience preferred.
• Physical ability to stand, bend, reach, push, pull, and lift 15-35 lbs. repeatedly.
• Ability to work extended periods standing or walking, including at heights with equipment.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Business Management & Development
• Industries: Retail, Sporting Goods Manufacturing