Retail Sales Lead Golf

DICK'S SPORTING GOODS; Mount Juliet (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading sports retailer where your leadership can inspire others and create an inclusive environment. As a Lead, you'll be pivotal in executing brand standards and enhancing the customer experience. You'll have the opportunity to build a strong team culture, provide hands-on coaching, and ensure that every customer feels welcomed and valued. This role is perfect for someone who thrives in a fast-paced environment and is passionate about sports and teamwork. Elevate your career while making a positive impact on your community and teammates.

Qualifications

• Flexible availability including nights and weekends is essential.
• Prior retail sales or customer-focused experience is preferred.

Responsibilities

• Leads by example to support the organization's vision and goals.
• Plans and organizes daily assignments and store events.

Skills

Customer Service

Team Leadership

Retail Sales

Communication

Flexibility

Education

High School Diploma

Retail Management Experience

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business/department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathetic, relentless in adversity, optimistic, and collaborative is how they differentiate themselves.

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to build mutual trust, respect, and contribute to store recognition.
• Plans, organizes, and controls 30-days out with the guidance of the Assistant Store Manager, including building effective approaches and aligning on workforce needs to execute daily assignments, game plans, projects, or store events.
• Leverages teammates strategically to meet brand standards, execute programs and processes daily, and delegate tasks based on priority.
• Upholds company merchandising and presentation standards by following established floor sets, signage, price changes, inventory presentation, and replenishment standards.
• Assists the store leadership team with general supervision in accordance with company policies and procedures.
• Assists with training teammates on company procedures and programs, including onboarding new teammates and cross-training current ones.
• Prioritizes coaching and development, providing hands-on coaching and explaining the 'why' behind tasks, plans, and processes.
• Leads by example to support the organization's vision, helping teammates understand how their responsibilities align with organizational goals and delivering a hassle-free shopping experience.
• Creates an inclusive environment where everyone feels welcome, safe, and treated with respect.
• Adheres to policies related to safety, loss prevention, and standard operating procedures, maintaining confidentiality of all company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

LEADERSHIP TRAITS:

Our Leadership Competencies set the bar for great people leaders, defining behaviors that drive business and build talent. These include:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

QUALIFICATIONS:

• Flexible availability, including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Golf experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift 15 to 35 lbs. items repeatedly (up to 25 times per hour).
• Ability to work extended periods (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet using a ladder, aerial lift, or platform.
• Ability to perform repetitive motions for short periods (up to 2 hours continuously).