Retail Sales Lead

Visionworks; Colonial Hills (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

Visionworks is seeking a Sr. Optical Specialist-Lead/Sales Lead to enhance the patient experience in our stores. This role requires at least 12 months of optical experience and a commitment to customer service. The ideal candidate will guide customers through their eyewear journey with knowledge and care, ensuring their needs are met. A competitive benefits package is offered, including vision coverage and paid parental leave.

Benefits

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone Anniversary Awards

Qualifications

• At least 12 months of optical experience or ABO Certification in lieu of experience.
• Maintains Optician License requirements per state guidelines.

Responsibilities

• Delivers daily sales goals by executing the Customer/Patient Experience journey effectively.
• Measures patients/customers for eyewear and maintains product/optical knowledge.

Skills

Customer Engagement

Optical Knowledge

Education

High School Diploma or GED

Job description

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into our store, we need passionate people dedicated to helping customers look and see great.

Pay Class: Part Time

Pay: $14.70 - 17.29 per hour

The Role:

A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the face of our business, dedicated to ensuring the best possible journey for every patient and customer. This person is knowledgeable about optics, our products/services, and managed vision care. The Sr. OS guides patients/customers through the Visionworks experience, ensuring their eyewear needs are met in a simple, human, and bold way. A Senior Optical Specialist has at least 12 months of prior optical industry experience.

The SR. OS maintains license requirements per state guidelines and dispenses eyewear in states where licensed.

• Delivers daily sales goals by executing the Customer/Patient Experience journey effectively
• Engages with patients/customers and recommends products and services that meet their eye care needs
• Measures patients/customers for eyewear and maintains product/optical knowledge through continuous training to ensure eyewear is right the first time; troubleshoots eyewear needs as necessary
• Supports store operations, including opening and closing, in lead positions to meet financial and customer experience goals

Qualifications:

• At least 12 months of optical experience or ABO Certification in lieu of experience
• High school diploma, GED, or equivalent related job experience
• Maintains Optician License requirements per state guidelines, as needed

What we offer:

At Visionworks, we offer a generous, competitive benefits package (including for part-timers) and exclusive employee discounts, such as:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time Off
• Milestone Anniversary Awards
• Medical and Dental Insurance for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we seek charismatic individuals who can lead authentically with their own voice. We are committed to fostering an environment of Diversity, Equity, and Inclusion (DEI).

Visionworks is an equal opportunity employer, committed to fair treatment and advancement of individuals regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, ethnicity, disability, veteran status, or other protected statuses.

Compensation ranges are listed above and may vary across markets. Actual pay will be based on experience and other factors. The role may include bonuses, equity, and commissions as part of the package.