Retail Sales Lead: Elevate Customer Experience & Team

LOFT Outlet; Sunbury (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT Outlet at Tanger Outlets Columbus-Sunbury, OH is seeking a Sales Lead to deliver personalized customer experiences and coach associates. You will partner with the Store Manager to master store operations and be prepared to step in as manager when needed.

The role requires retail experience, POS proficiency, flexible availability, and a proactive mindset. Join a brand-focused team with opportunities for advancement and employee discounts.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a point-of-sale system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative to make thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards with a customer focus.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Skills

Retail experience

Coaching

POS proficiency

Customer focus

Flexible schedule

Initiative

Team collaboration

Tools

Point-of-sale system

Job description

LOFT Outlet at Tanger Outlets Columbus-Sunbury, OH is seeking a Sales Lead to deliver personalized customer experiences and coach associates. You will partner with the Store Manager to master store operations and be prepared to step in as manager when needed.

The role requires retail experience, POS proficiency, flexible availability, and a proactive mindset. Join a brand-focused team with opportunities for advancement and employee discounts.