Retail Sales Lead - Elevate Customer Experience & Team

Ann Taylor; Aurora (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is hiring a Sales Lead for Store 1203-Chicago Premium Outlets in Aurora, IL. You will support and role model exceptional customer experiences, work with the Store Manager to guide the team, and ensure the store delivers its brand promise with strong customer focus.

The role requires 6 months of retail experience, flexibility for evenings and weekends, and the ability to coach and develop staff while maintaining store standards.

Qualifications

• 6-months of retail sales experience (preferred).
• Experience supporting store leaders and onboarding team members (preferred).
• Proficiency with a point-of-sale system and technology.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.

Skills

Retail sales experience

Management experience

POS system proficiency

Customer coaching

Communication

Flexibility

Decision making

Organization

Tools

Point-of-sale system

Job description

Ann Taylor is hiring a Sales Lead for Store 1203-Chicago Premium Outlets in Aurora, IL. You will support and role model exceptional customer experiences, work with the Store Manager to guide the team, and ensure the store delivers its brand promise with strong customer focus.

The role requires 6 months of retail experience, flexibility for evenings and weekends, and the ability to coach and develop staff while maintaining store standards.