Retail Sales Lead — Elevate Customer Experience & Growth

Ann Taylor; Austin (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development opportunities

Advancement across brands

Job summary

Ann Taylor in Austin, TX is seeking a Sales Lead to model and deliver personalized customer experiences. You’ll collaborate with the Store Manager to guide associates, step in as acting manager when needed, and help maintain brand standards and omnichannel shopping tools.

You should have at least 6 months of retail sales experience (preferred) and some management experience. Flexible availability, including evenings, weekends, and holidays, is expected.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point‑of‑sale system.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Assist store leaders with onboarding and developing an engaged team.
• Uphold brand, visual and operational standards while focusing on customers.
• Provide in-the-moment feedback and coaching to associates.
• Step into manager role when needed and use tools for omnichannel shopping.

Skills

Retail sales

Customer service

Team leadership

Communication

Tools

POS system

Job description

Ann Taylor in Austin, TX is seeking a Sales Lead to model and deliver personalized customer experiences. You’ll collaborate with the Store Manager to guide associates, step in as acting manager when needed, and help maintain brand standards and omnichannel shopping tools.

You should have at least 6 months of retail sales experience (preferred) and some management experience. Flexible availability, including evenings, weekends, and holidays, is expected.