Retail Sales Lead — Elevate Customer Experience

Chico's FAS, Inc.; Thousand Oaks (CA); On-site; USD 23,281 - 29,067; Full time

Job summary

The Associate Lead at Chico’s FAS, Inc. supports store management to ensure a great customer experience and profitability. This role performs sales and register transactions while guiding and developing assigned associates.

Responsibilities include monitoring promotions, maintaining loss prevention, and ensuring accurate cash handling, scheduling, and inventory control. Provides excellent customer service and upholds company standards.

Qualifications

• Minimum 2 years retail or sales management experience preferred.
• Ability to travel to stores throughout the district.
• Flexible work schedule including nights, weekends, and holidays is required.

Responsibilities

• Greet customers and assist with inquiries; respond professionally.
• Handle cash transactions, price changes, inventory, and store operations.
• Monitor sales performance and coach associates.
• Maintain merchandising standards and promotions.
• Prepare weekly schedules for floor coverage.
• Build customer relationships through clienteling.
• Assist in store leadership and staff development.

Skills

Communication skills

Customer service

Leadership

Retail operations

Flexibility

Education

High School diploma or equivalent

Job description

The Associate Lead at Chico’s FAS, Inc. supports store management to ensure a great customer experience and profitability. This role performs sales and register transactions while guiding and developing assigned associates.

Responsibilities include monitoring promotions, maintaining loss prevention, and ensuring accurate cash handling, scheduling, and inventory control. Provides excellent customer service and upholds company standards.