Retail Sales Lead — Elevate Customer Experience

Soma

Spokane (WA)

On-site

USD 25,000 - 32,000

Part time

6 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) plan
Merchandise discounts
Professional development
Advancement opportunities across our品牌

Job summary

Soma is seeking a Sales Lead in Spokane, WA to supervise the team, model hospitality, and drive memorable customer experiences on the sales floor. You will partner with store leaders, coach staff, and uphold brand standards while supporting leadership responsibilities as needed.

You’ll connect with customers through product knowledge, promotions, and omni-channel initiatives, fostering teamwork and a customer-centric culture.

Qualifications

  • Minimum 2 years of retail management experience preferred.
  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team player with ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and lift up to 50 pounds.

Responsibilities

  • Assist store leadership with general store operations including opening/closing.
  • Share brand priorities and messages with store teams.
  • Lead by example on the sales floor with product knowledge.
  • Provide coaching and scheduling support to maintain performance goals.
  • Handle cash, inventory, and merchandise replenishment.
  • Stay informed on current promotions and store policies.
  • Support associate development and contribute to a positive work environment.
  • Collaborate with leadership to share insights.

Skills

Retail management
Customer service
Leadership
Communication
Flexibility

Job description

Soma is seeking a Sales Lead in Spokane, WA to supervise the team, model hospitality, and drive memorable customer experiences on the sales floor. You will partner with store leaders, coach staff, and uphold brand standards while supporting leadership responsibilities as needed.

You’ll connect with customers through product knowledge, promotions, and omni-channel initiatives, fostering teamwork and a customer-centric culture.

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