Retail Sales Lead — Elevate Customer Experience

Soma; Natick (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Philanthropic partnerships

Job summary

Soma in Natick, MA is hiring a Sales Lead to partner with store leadership, supervising the team and modeling exceptional hospitality. You will drive brand priorities on the sales floor, coach staff, and ensure exceptional, personalized customer experiences that go beyond transactions.

Responsibilities include assisting with opening/closing, handling cash, scheduling, inventory, replenishment, staying informed on promotions, and supporting associate development while nurturing a positive,

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Assist store leadership with general operations, including opening/closing tasks.
• Lead by example on the sales floor and share product knowledge.
• Provide coaching to keep the team aligned with goals.
• Handle cash, schedule, inventory, and merchandise replenishment.
• Stay informed on promotions and store policies.
• Support associate development and scheduling as needed.

Skills

Customer relationships

Team leadership

Coaching

Communication

Initiative

Job description

Soma in Natick, MA is hiring a Sales Lead to partner with store leadership, supervising the team and modeling exceptional hospitality. You will drive brand priorities on the sales floor, coach staff, and ensure exceptional, personalized customer experiences that go beyond transactions.

Responsibilities include assisting with opening/closing, handling cash, scheduling, inventory, replenishment, staying informed on promotions, and supporting associate development while nurturing a positive,