Retail Sales Lead: Elevate Customer Experience

Chico's FAS, Inc.; Lakeland (FL); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Lead in Lakeland, FL to support store management in driving a customer-centric sales culture. You will lead a team, manage daily operations, and ensure execution of promotions and standards.

The role requires strong communication, flexibility, and a commitment to excellent customer service. Join a team focused on growth, learning, and delivering an exceptional shopping experience.

Qualifications

• Must possess strong communication and customer service abilities.
• Experience in retail management or supervisory roles preferred.
• Able to learn and use company technology and systems.
• Good organizational skills and ability to multi-task in a fast-paced store environment.
• Reliable with regular attendance and flexible scheduling including nights/weekends/holidays.

Responsibilities

• Promote a customer and product-focused sales culture to maximize profitability.
• Oversee opening/closing duties and merchandise flow processes.
• Supervise sales associates and ensure proper floor coverage and promotions.
• Train, coach, and develop team on product knowledge and selling techniques.
• Maintain store standards for merchandise handling, loss prevention, and customer service.

Skills

Communication skills

Customer service

Leadership

Organization

Multi-tasking

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Sales Lead in Lakeland, FL to support store management in driving a customer-centric sales culture. You will lead a team, manage daily operations, and ensure execution of promotions and standards.

The role requires strong communication, flexibility, and a commitment to excellent customer service. Join a team focused on growth, learning, and delivering an exceptional shopping experience.