Sales Lead - Elevate Customer Experience & Growth

Chico's FAS, Inc.; Estero (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Lead for our Estero, FL store. You will support Management in building a customer- and product-focused sales culture, ensuring MAPS service, merchandise presentation, and store profitability.

Key duties include supervising sales associates, training on product knowledge, conducting floor coaching, and coordinating with management to maintain excellent customer experiences. Flexible schedule required, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal and written skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers.
• Regular attendance is essential to this position; flexible schedule including nights, weekends, holidays.

Responsibilities

• Establishes and communicates clear expectations and accountability for brand standards.
• Performs and oversees opening and closing duties and merchandise flow processes.
• Supervises sales associates and manages floor coverage within fiscal guidelines.
• Maintains product knowledge and presents merchandise according to current promotions.
• Supports training and coaching to improve selling skills and product knowledge.
• Drives a high-performance culture to meet sales and productivity goals.
• Builds client relationships through clienteling and wardrobing.
• Ensures fast and efficient register experience and handles returns per policy.

Skills

Communication skills

Customer service

Organizational skills

Multi-tasking

Technology literacy

Leadership experience

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Sales Lead for our Estero, FL store. You will support Management in building a customer- and product-focused sales culture, ensuring MAPS service, merchandise presentation, and store profitability.

Key duties include supervising sales associates, training on product knowledge, conducting floor coaching, and coordinating with management to maintain excellent customer experiences. Flexible schedule required, including nights and weekends.