Retail Sales Lead - Customer Experience Coach

Soma; Woodbridge (VA); On-site; USD 19,000 - 24,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Job summary

Soma in Woodbridge, VA is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards while delivering welcoming, customer-centered experiences that reflect our culture of hospitality.

You will set the tone for achieving team goals, coach associates, manage scheduling and inventory, and support daily operations including cash handling. A minimum of 2 years in retail management is preferred, with flexibility for nights, weekends, and holidays.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Excellent communication and interpersonal skills.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability - including nights, weekends, and holidays.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Communication

Team collaboration

Job description

Soma in Woodbridge, VA is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards while delivering welcoming, customer-centered experiences that reflect our culture of hospitality.

You will set the tone for achieving team goals, coach associates, manage scheduling and inventory, and support daily operations including cash handling. A minimum of 2 years in retail management is preferred, with flexibility for nights, weekends, and holidays.