Retail Sales Lead – Coach, Ops & Guest Experience

KnitWell Group; Woodbridge (VA); On-site; USD 19,000 - 24,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma in Woodbridge, VA is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards. You’ll set the tone for a welcoming, customer-focused environment that reflects our hospitality culture, guiding by example and driving memorable shopping experiences.

This role emphasizes coaching, cross-functional collaboration, and ownership to achieve team goals while delivering exceptional service both on the floor and across channels.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Team leadership

Communication

Flexibility

Job description

Soma in Woodbridge, VA is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards. You’ll set the tone for a welcoming, customer-focused environment that reflects our hospitality culture, guiding by example and driving memorable shopping experiences.

This role emphasizes coaching, cross-functional collaboration, and ownership to achieve team goals while delivering exceptional service both on the floor and across channels.